Privacy Policy
Welcome to Sky Exchange. We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SkyExchangeapk.co.in platform.
1. Information We Collect
- Personal Information: Name, email address, phone number, and payment details.
- Account Information: Login credentials, transaction history, and betting activity.
- Device and Technical Information: IP address, browser type, and cookies to enhance user experience.
- Communication Data: Customer support interactions, inquiries, and feedback.
2. How We Use Your Information
- Account Registration & Management: Verifying user identity and processing transactions.
- Security & Fraud Prevention: Protecting against unauthorized access and fraudulent activities.
- Personalized User Experience: Customizing offers, promotions, and tailored recommendations.
- Legal Compliance: Meeting regulatory requirements and resolving disputes.
3. Data Protection & Security
- SSL Encryption for secure transactions.
- Two-Factor Authentication (2FA) to protect accounts.
- Regular Security Audits to prevent unauthorized access.
4. Cookies and Tracking Technologies
We use cookies to improve website performance and user experience. Cookies help in remembering user preferences and providing relevant content. Users can manage or disable cookies via browser settings.
5. Third-Party Sharing & Disclosure
We do not sell, trade, or rent personal information to third parties. However, we may share information with:
- Payment Processors: To facilitate transactions securely.
- Legal Authorities: If required by law or for fraud prevention.
- Marketing Partners: To enhance user experience with relevant promotions.
6. User Rights & Control
- Access & Update: Modify or update account details at any time.
- Data Deletion: Request deletion of personal data under certain conditions.
- Opt-out of Marketing: Unsubscribe from promotional communications.
7. Retention Policy
We retain user data for as long as necessary to fulfill legal, regulatory, and business obligations. After the retention period, data is securely deleted.
8. GDPR & Compliance
For users from the EU, we comply with General Data Protection Regulation (GDPR) principles, ensuring:
- Lawful and transparent data processing.
- Right to access, correct, or delete personal data.
- Secure handling and limited sharing of user information.
9. Updates to Privacy Policy
Sky Exchange reserves the right to update this policy as needed. Users are advised to review the Privacy Policy periodically to stay informed.
10. Contact Us
Email: skyexchange011@gmail.com
Phone: +918920613673